Damages and issues
You will have 7 days to inspect your order upon reception and contact us if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In case if your item is damaged upon arrival, you are eligible for a free replacement. No refunds are given in this case. Shipping fees will be paid by us. There is no need to return a faulty item.
If you inspect your item later than 7 days after delivery, you are not eligible for a refund.
30-days money back guarantee
We have a 30-days return policy, which means you have 30 calendar days since your order is delivered to request a refund if your item works not as expected during normal use. This includes product condition issues upon arrival, installation issues, compatibility issues.
To start a return process, you need to fill the form by the link below and wait 2-5 business days for an approval.
If your refund request is approved, we will either send you a shipping label (only for the US orders), or you will have to ship the item by yourself, depending on the item you have purchased. In many cases you may not need to return the item to get a refund. In case of sending you a shipping label, the return fee of $10 will be deducted from the refund amount.
The return shipping destination depends on a warehouse which has been used to fulfil your order. Depending on the items, it may be either US, EU or PRC.
We will need you to share a return shipment tracking number.
After the item is received and inspected, if all conditions mentioned above are met, we will refund you to the original payment method. Please note that we cannot refund to any other payment methods.
Please consider we may reject your return request if you have not returned the item within 60 days after the return request was approved.
In case of faulty or damaged items, we may approve a refund request without return.
Product does not fit
In case if the product does not fit your configuration, you are eligible for an exchange to any other product that might fit. You will pay the price difference or be refunded with the price difference. In case if you refuse an exchange, you can request a full refund. You will need to return the product. We will provide a shipping label (only for the US) and deduct a $10 restocking fee from the refund amount.
In the "product does not fit" case, in order to approve your request, we will require a photo or video proof of the problem to make sure you do not abuse the refund policy.
Buyer's remorse
We do not accept buyer's remorse as a valid reason for refund/return. Examples of buyer's remorse include but not limited to: "changed my mind", "chose another option from another shop", etc. PayPal and card networks (Visa, MasterCard, etc.) do not accept buyer's remorse as a valid reason for refund as well. Please be mindful and decide carefully if you need an item before ordering it.
However, in many cases we can provide a partial refund of 50% of the item cost. In this case we will provide you with a return shipping label (only for the US) and deduct the shipping cost from the refund amount.
The above buyer's remorse policy does not work for the UK and EU countries. In case if you ordered to the UK or EU, you are eligible for the 14 day cooling off period, which is described below.
Warranty
Many items in our store include 1 or 2-years warranty, which allows you to replace a faulty item for free. In case if a faulty part of the item is replaceable separately, this part will be shipped to you for free instead of the whole new product. The warranty does not allow you to get a refund for the item.
European Union 14 day cooling off period
Notwithstanding the above, if the products are being shipped into the European Union or the United Kingdom, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the digital receipt or proof of purchase.
Exceptions / non-returnable items
Currently all items in our store are returnable. You can also claim a refund for the Extended Warranty if none of the products are used and all of them are returned.
Refund due to items not received
If your package has not arrived within 60 business days, you may request a full refund by contacting us via email. Please note that Paragon Faucets is not liable for replacing or refunding packages delivered to an incorrect address provided by the customer. If you wish to have the parcel re-shipped due to an address error.
Refunds
We will notify you once we have received and inspected your return. You will be automatically refunded on your original payment method within 1 to 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If a refund has been requested but the customer fails to return the package within the specified time frame, Paragon Faucets reserves the right to close the refund request after 60 days of inactivity. Please note that refunds will not be processed unless the return is completed in accordance with our return policy. In case of damaged or faulty products, we process the requests without returns.
Halmstad Industrial Pre-Rinse Faucet: Commercial Power for the Home Chef
Bring the efficiency of a professional kitchen into your home with the Halmstad Pre-Rinse Kitchen Faucet. Inspired by industrial design, this commercial-style fixture features a bold, edgy aesthetic that serves as a striking centerpiece for any modern kitchen. Whether you are a culinary enthusiast or a busy home cook, the Halmstad is engineered to handle heavy-duty tasks with the grace and style of a high-end designer piece.
Exceptional Maneuverability and Dual-Spray Performance
The heart of the Halmstad is its high-arc spring spout and flexible pull-down sprayer. This design provides unparalleled maneuverability, allowing you to reach every corner of your sink and rinse deep stockpots with ease. The dual-function spray head allows you to toggle instantly between a splash-free aerated stream for daily washing and a high-pressure spray for rigorous pre-rinsing and stubborn food removal.
Built for Versatility and Professional Longevity
Crafted from premium-grade materials, the Halmstad is designed for enduring performance. The heavy-duty spring is engineered to maintain its tension and shape over time, while the 360-degree swivel spout ensures total sink coverage. Available in an array of sophisticated colors to match your unique decor, the Halmstad combines a drip-free ceramic valve with a lead-free waterway, ensuring your kitchen remains both stylish and safe for years to come.
Key Specifications:
Design: Industrial Commercial Pre-Rinse with Open-Coil Spring
Whether you’re prepping dinner or tackling a full cleanup, Halmstad delivers powerful spray control and flexible movement
Elevate Your Kitchen Experience
Adjust the height effortlessly
From low to high, this faucet adapts to your needs, giving you ultimate versatility in the kitchen.
Polished perfection
Your kitchen's last faucet
Because its quality and style last forever. Our clients can benefit from extended 5 years warranty and 24/7 customer support, which ensures your satisfaction is high enough to become Paragon's next ambassador.
Bold Looks. Effortless Function
Designed for the Modern Kitchen
Experience complete control with Halmstad’s high-arc design and flexible spring hose. Its industrial-inspired style brings confidence and elegance to your kitchen routine
Quality That Lasts
Crafted with premium materials
Made from the highest quality materials, the Halmstad faucet is designed to withstand years of use. Its leak-proof construction ensures reliability you can trust.
Customer Reviews
Customer Reviews
Overall rating: 4.9 / 5 from 475 reviews.
Good quality as expected for this price. Also the lady from your support is outstanding, answered all my questions quickly. I am considering buying another faucet from you and will recommend you to my friends.
$270 is NOTHING for a faucet like this. I bought 3 of a similar design before this one - first was broken right away, second was wrong height, third was leaking in 2 days. I saw good reviews here and wanted to give it a try for the last time before I'd go for a $600 option. And I must say I was really really lucky with this one! It is nothing exceptional in general, but a very decent quality and look for this price. Having so many negative experiences I can finally say I found my match
The faucet has proven to be a solid choice, but it has a few highs and lows. The workmanship of the faucet is undoubtedly of high quality and is reflected in its durability.
The look of the faucet is clearly a highlight. With its elegant and appealing design, it fits seamlessly into the kitchen design and gives the area a more modern touch.
The only challenge I experienced with the faucet was the assembly. Unfortunately, the assembly instructions were not as clear and detailed as I would have expected. This made installation somewhat difficult, especially for people without much experience in home improvement. The manufacturer could definitely improve this to make the setup more pleasant for all users.
However, once assembled, the faucet proved to be reliable and functional. It is easy to operate and offers pleasant water jet control. The fact that it is well made gives me confidence that it will also last in the long term.
All in all, the faucet is a solid option for the kitchen. The good workmanship and the attractive look are definitely advantages. While the installation instructions leave room for improvement, the faucet impresses with its functionality and durability. If you're willing to spend a bit longer with the installation, or maybe even seek professional help, this faucet could be a good choice
The flexible neck works perfectly, the high-pressure nozzles work and so does the normal jet. We are very satisfied. I can't say anything about the assembly, but my craftsman, who usually grumbles about everything, had nothing to complain about here.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout, unless your order qualifies for FREE shipping. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on your location. Allow 1-2 days to process the order, and 5-14 business days for shipping. International order may take up to 20 business days to deliver. Delivery details will be provided in your confirmation email so you can track your order.
Where do you ship from?
We operating with multiple warehouses across the world. The biggest warehouse is located in the US. Also we have warehouses in the UK, CN, and AU. We cannot promise an order will ship from the closest warehouse, as it depends on the available inventory, team, and public holidays of the location.
What shipping methods do you use?
We automatically pick the fastest shipping provider available for your location. It might be UPS, DHL, FedEx or any other that currently works faster.
How can I return my order?
We want all of our customers to be 100% satisfied. If you are sure we cannot fix the problem that has occurred, you can definitely return the product.
Most faucets are made of solid lead-free brass to be rust-resistant. Some other faucets use rust-resistant stainless steel. Please check the "Specifications" section of a specific product.
What are the lengths of the supply lines?
About 15" (38cm).
Will it fit my country's piping standard?
Yes, we ship the correct piping standard for your country according to your shipping address.
PAYMENT
What payment methods do you accept?
PayPal & Apple Pay
How secure is my payment?
Paragon Faucets is committed to protecting your personal information and providing a secure online experience. We use industry standard encryption and password protection technologies with SSL (Secure Socket Layer). Sensitive information including any type of payment information is not stored on our servers.
All credit card numbers are processed through PayPal payment gateway. The payment gateway is certified to PCI Service provider Level 1. This is the most stringent level of certification available in the payment industry.
Savings Await!
Upgrade now and get Halmstad for A$264.00 instead of A$386.00.
Make your kitchen stand out!