Damages and issues
You will have 7 days to inspect your order upon reception and contact us if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In case if your item is damaged upon arrival, you are eligible for a free replacement. No refunds are given in this case. Shipping fees will be paid by us. There is no need to return a faulty item.
If you inspect your item later than 7 days after delivery, you are not eligible for a refund.
30-days money back guarantee
We have a 30-days return policy, which means you have 30 calendar days since your order is delivered to request a refund if your item works not as expected during normal use. This includes product condition issues upon arrival, installation issues, compatibility issues.
To start a return process, you need to fill the form by the link below and wait 2-5 business days for an approval.
If your refund request is approved, we will either send you a shipping label (only for the US orders), or you will have to ship the item by yourself, depending on the item you have purchased. In many cases you may not need to return the item to get a refund. In case of sending you a shipping label, the return fee of $10 will be deducted from the refund amount.
The return shipping destination depends on a warehouse which has been used to fulfil your order. Depending on the items, it may be either US, EU or PRC.
We will need you to share a return shipment tracking number.
After the item is received and inspected, if all conditions mentioned above are met, we will refund you to the original payment method. Please note that we cannot refund to any other payment methods.
Please consider we may reject your return request if you have not returned the item within 60 days after the return request was approved.
In case of faulty or damaged items, we may approve a refund request without return.
Product does not fit
In case if the product does not fit your configuration, you are eligible for an exchange to any other product that might fit. You will pay the price difference or be refunded with the price difference. In case if you refuse an exchange, you can request a full refund. You will need to return the product. We will provide a shipping label (only for the US) and deduct a $10 restocking fee from the refund amount.
In the "product does not fit" case, in order to approve your request, we will require a photo or video proof of the problem to make sure you do not abuse the refund policy.
Buyer's remorse
We do not accept buyer's remorse as a valid reason for refund/return. Examples of buyer's remorse include but not limited to: "changed my mind", "chose another option from another shop", etc. PayPal and card networks (Visa, MasterCard, etc.) do not accept buyer's remorse as a valid reason for refund as well. Please be mindful and decide carefully if you need an item before ordering it.
However, in many cases we can provide a partial refund of 50% of the item cost. In this case we will provide you with a return shipping label (only for the US) and deduct the shipping cost from the refund amount.
The above buyer's remorse policy does not work for the UK and EU countries. In case if you ordered to the UK or EU, you are eligible for the 14 day cooling off period, which is described below.
Warranty
Many items in our store include 1 or 2-years warranty, which allows you to replace a faulty item for free. In case if a faulty part of the item is replaceable separately, this part will be shipped to you for free instead of the whole new product. The warranty does not allow you to get a refund for the item.
European Union 14 day cooling off period
Notwithstanding the above, if the products are being shipped into the European Union or the United Kingdom, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the digital receipt or proof of purchase.
Exceptions / non-returnable items
Currently all items in our store are returnable. You can also claim a refund for the Extended Warranty if none of the products are used and all of them are returned.
Refund due to items not received
If your package has not arrived within 60 business days, you may request a full refund by contacting us via email. Please note that Paragon Faucets is not liable for replacing or refunding packages delivered to an incorrect address provided by the customer. If you wish to have the parcel re-shipped due to an address error.
Refunds
We will notify you once we have received and inspected your return. You will be automatically refunded on your original payment method within 1 to 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If a refund has been requested but the customer fails to return the package within the specified time frame, Paragon Faucets reserves the right to close the refund request after 60 days of inactivity. Please note that refunds will not be processed unless the return is completed in accordance with our return policy. In case of damaged or faulty products, we process the requests without returns.
3-in-1 Kitchen Faucet with Filter Tap
The Karlstad Modern Pulldown Kitchen Faucet combines a standard mixer and filtered water tap in one solid brass fixture. This 3-way kitchen faucet eliminates the need for a separate filter hole—keeping your countertop clean.
2-Mode Pull-Down Sprayer
Switch between aerated stream and powerful spray. The pull-down braided hose and 360-degree swivel with high-arc gooseneck design reach every corner of your sink.
Filter Tap Ready
A separate waterway keeps filtered water isolated from tap water. Compatible with all Reverse Osmosis (RO) systems via the included 3/8" adapter. (Filter system NOT included).
Built to Last
Lead-free solid brass construction with high-quality ABS parts. Corrosion-resistant finish and ceramic disc cartridge for leak-free performance.
Key Features & Specifications
Material: Durable solid brass construction
Available Finishes: Matte Black, Chrome, Brushed Nickel, Gold, Gunmetal
From the pull-down spout to the separate filtered water tap, the Karlstad is crafted with exceptional attention to detail. We are fully confident in our faucets quality.
SHARP & ELEGANT
LUXURY DESIGN
Being able to combine so many in just one, Karlstad faucet's design will seamlessly enhance the grace of your kitchen. Every curve and line is designed to offer both aesthetic pleasure and unparalleled functionality, transforming everyday tasks into experiences of refined style.
Connects to your existing RO
Filter Tap Ready
A separate waterway keeps filtered water isolated from tap water. Compatible with all Reverse Osmosis (RO) systems via the included 3/8" adapter. (Filter system NOT included).
ALL IN ONE SOLUTION
WATER SAVING SPRAY MODE
Karlstad offers a responsive spray setting, ideal for thorough cleaning and soaking. Switch effortlessly between stream and spray, optimizing your tasks for effective rinsing or gentle washing.
ALL IN ONE SOLUTION
FILTERED PERFECTION
At Paragon Faucets we were able to create a unique 3-way design to combine kitchen and filter faucets into one elegant solution.
Customer Reviews
Customer Reviews
Overall rating: 4.9 / 5 from 1272 reviews.
We remodeled our kitchen and changed the countertop, which meant I had to replace my old filtered water faucet. Previously, I used to bring it out from the soap dispenser hole on the sink. However, with the new granite countertop, this was no longer possible. This faucet solved the problem by providing two faucets and dual handles.
Additionally, it is lead-free. I purchased a test kit and verified it.
Absolutely beautiful quality kitchen faucet that allows you to add water filter without having to add holes to counter, install was pretty straightforward, about 7/10 in difficulty and result is great
I installed this faucet on my kitchen sink. Easy to install, the description is quite simple to follow. There are adapters for the connection to the pipes to arrive, for my part I had to deal with an old connection pipe because I coupled this faucet with an under sink softener and the direction of the thread did not match. In general it adapts to all arrivals, if you do not have shut-off valves, take the opportunity to use them occasionally.
The hand shower is very practical with a length of about 45 cm.
It is of the highest quality, easy to put on and very beautiful. A little hard to take out and pick up the head, the artichoke pipe rubs a little and doesn't go very smooth. It is reversible, meaning that you can put the osmosis faucet on the right or on the left, just by turning everything around. But here the designer should have put the faucet screws on the bottom and that way they wouldn't be seen. But it doesn't matter and it looks really nice, sturdy and durable. The artichoke could have the one with 3 options. I have put it on and it is great.
This tap has a flexible “nozzle” for “normal” water and a smaller outlet for osmosis water. The flexible hose is super elastic and you can reach every corner in and on the sink. It is super easy to remove from the holder and plug it back in again. I can recommend this tap
It took a longer time to get it but the Company refunded my expedited shipping with an apology which was professional of them. The only things I found to complain about are: The Reverse Osmosis / RO always has a drip or two leftover when you turn it off but if you tap it the drip falls off and your good. The second and last challenge we had was that the hot & cold leads are too short so they don't reach your hot & cold valves. We had to go to Lowe's and purchase extension hoses with the proper fittings. All said and done, nice pice of hardware!
I bought this because I wanted to replace my existing filter and didn't want to drill an additional hole just for the filtered water tap. This faucet did not disappoint at all, I could not be happier with the design, it works perfectly and it looks great!
I installed a reverse omosis filter and this faucet was the perfect solution to not having to have another hole drilled into my countertop. It looks elegant.
Installed this in a new house to solve the problem of no filtered water integrated with the refrigerator. We didn't want to drill a hole in the countertop. This worked amazingly well! The faucet is streamlined and sleek looking. The water quality is so good that guests compliment it, un-prompted! I waited a while to share this review to ensure no problems. So far, so good!
The faucet works well and it has a nice design. Having the faucet and the filtered water dispenser all in one is very convenient.
We have some difficulties with installation because the water lines are too short for the mounting nut body but, we managed, and we are enjoying the faucet.
It’s very user friendly as a 3 way flick mixture tap. It rotates 360•. This is one of the best product with affordable price. You won’t go wrong. Try it and satisfaction guaranteed
Early days and only just had it installed but so far very happy with the tap. Aesthetically it looks great and feels really nice and substantial. Plumber who supplied the filters and installed the tap said it wasn’t easy to install but he got there in the end. So far very pleased with it and the price was reasonable for a product that seems to be very good quality.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout, unless your order qualifies for FREE shipping. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on your location. Allow 1-2 days to process the order, and 5-14 business days for shipping. International order may take up to 20 business days to deliver. Delivery details will be provided in your confirmation email so you can track your order.
Where do you ship from?
We operating with multiple warehouses across the world. The biggest warehouse is located in the US. Also we have warehouses in the UK, CN, and AU. We cannot promise an order will ship from the closest warehouse, as it depends on the available inventory, team, and public holidays of the location.
What shipping methods do you use?
We automatically pick the fastest shipping provider available for your location. It might be UPS, DHL, FedEx or any other that currently works faster.
How can I return my order?
We want all of our customers to be 100% satisfied. If you are sure we cannot fix the problem that has occurred, you can definitely return the product.
Most faucets are made of solid lead-free brass to be rust-resistant. Some other faucets use rust-resistant stainless steel. Please check the "Specifications" section of a specific product.
What are the lengths of the supply lines?
About 15" (38cm).
Will it fit my country's piping standard?
Yes, we ship the correct piping standard for your country according to your shipping address.
PAYMENT
What payment methods do you accept?
PayPal & Apple Pay
How secure is my payment?
Paragon Faucets is committed to protecting your personal information and providing a secure online experience. We use industry standard encryption and password protection technologies with SSL (Secure Socket Layer). Sensitive information including any type of payment information is not stored on our servers.
All credit card numbers are processed through PayPal payment gateway. The payment gateway is certified to PCI Service provider Level 1. This is the most stringent level of certification available in the payment industry.
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